Jackie (and Liz) were very patient and stuck with us for over a year before we found our home. They were able to get us into our dream home right before our little one was born (thank goodness!). Both of them took a lot of time to show us homes at times that were convenient to us. Jackie did a great job of helping us navigate the difficult process of a VA loan and getting everything we needed together at the right time. I would highly recommend them and would use them when/if we need to move!